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Onboarding and recertification

From the first day to the next renewal.

Set up onboarding journeys by team and role, assign courses with due dates, and let Sonara handle the reminders. Courses that expire come back around for recertification on schedule, with the earlier completions kept on the record.

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Onboarding journeys

  • By team and role

    Administrators decide what each team and role learns first. People are matched to a journey when they join.

  • A spoken welcome

    The instructor greets each new person by name and opens the first step of their plan.

  • A first-week plan

    A clear list of what to do now and what comes next, on the learner's home page.

Assignments and reminders

  • Due dates

    Assign courses to people and teams with a due date.

  • Reminders that keep going

    Reminders in the days before the due date, another the day after it passes, then weekly while it stays overdue. Each workspace can adjust the schedule.

  • Escalation

    When someone is well overdue, the person who assigned the course and the workspace administrators are told.

  • In the app and by email

    Reminders show in the app, and by email at most once a day. Each person can turn the emails off.

Recertification

  • Completions that expire

    Set how many months a completion stays valid. Learners are reminded as expiry approaches and can retake ahead of it.

  • History kept

    A retake records a new completion. Earlier completion dates stay on the record.

  • Who's behind

    The overdue view shows who is late and whose certifications have lapsed or soon will.

Related

  • Employee onboarding

    Onboard new hires with role-based journeys, a spoken welcome from a voice instructor, due dates, reminders and a record of what each person completed.

  • Proof and audit evidence

    A tamper-evident change log for every course, evidence packs an auditor can verify offline, versioned courses, completion records and certificates.

  • Voice instructor

    Aura is Sonara's real-time voice instructor. Learners talk, interrupt and ask to be quizzed, and answers come from your organization's own material.